Privacy Policy
1. Introduction
Vellari Luxe LLC (“Vellari Luxe™,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile detailing services in Southwest Florida.
2. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Contact information: name, email address, phone number
- Service details: vehicle type, service address, appointment preferences
- Payment information: processed securely through third-party payment processors — we do not store credit card numbers
- Communications: messages sent via our contact form, email, phone, or text
Information Collected Automatically
- Device information: browser type, operating system, screen resolution
- Usage data: pages visited, time spent on site, referring URL
- Cookies: small data files stored on your device to improve site functionality (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Schedule and confirm appointments
- Provide, maintain, and improve our detailing services
- Communicate with you about your bookings, inquiries, and service updates
- Process payments securely
- Send promotional offers or service reminders (only with your consent)
- Comply with legal obligations
We never sell, rent, or share your personal information with third parties for marketing purposes.
4. Information Sharing
We may share your information only in the following circumstances:
- Service providers: trusted third parties who assist us with payment processing, appointment scheduling, or website hosting — under strict confidentiality agreements
- Legal requirements: when required by law, subpoena, or court order
- Business protection: to protect the rights, safety, or property of Vellari Luxe LLC, our clients, or the public
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL encryption on our website
- Secure payment processing through PCI-compliant providers
- Limited access to personal data on a need-to-know basis
While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies
Our website uses cookies to:
- Remember your preferences and settings
- Understand how visitors use our site
- Improve website performance and user experience
You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data (subject to legal retention requirements)
- Opt out of promotional communications at any time
To exercise any of these rights, contact us at contact@vellariluxedetails.com or call (786) 548-0254.
8. Third-Party Links
Our website may contain links to third-party sites (social media, review platforms, etc.). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will promptly delete it.
10. Florida-Specific Disclosures
As a Florida-based business, we comply with applicable state privacy laws. Florida residents may have additional rights regarding their personal information under the Florida Digital Bill of Rights (effective July 2024).
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Vellari Luxe LLC
Mobile Service — Southwest Florida
Phone: (786) 548-0254
Email: contact@vellariluxedetails.com
Last updated: February 2026